We want you to be 100% satisfied with your order. If your order is damaged or incorrect, please return it within 14 days of receipt for an exchange or refund. You must return all unused and unworn merchandise in its original packaging for an exchange or refund (excluding shipping charges). Items must not be worn, washed, or altered in any way. Please contact us via the Get in Touch link at the top of our website and select contact us from the dropdown options.