Frequently Asked Questions
Ordering
How can I get help with my order?
We are here to help! From the home page, click Get in Touch and select Contact Us from the dropdown menu. Then email us with your question and a member of our team will get back to you.
Which payment types do you accept?
We accept all major credit cards including American Express, Visa, Discover and Mastercard. We also accept PayPal, Apple Pay and Shop Pay.
Can I edit or cancel an order after it has been placed?
Orders are processed immediately and therefore may not be changed once confirmed. If you do need to modify or cancel an order, please contact us via the Get in Touch link at the top of our website as quickly as possible and we will do what we can to accommodate you.
When will my credit card be charged?
Credit cards are charged at the time of order processing.
Can I ship to multiple addresses?
At this time, we cannot ship one order to multiple addresses. Please place separate orders on thewaymakersshop.com to ship to different addresses. If you need assistance, please contact us via the Get in Touch link at the top of our website and select Contact Us from the dropdown menu.
How long will it take to receive my order?
We will begin processing your order as soon as it is received. All items ship in 7-10 business days.
How can I get help with my order?
We are here to help! From the home page, click Get in Touch and select Contact Us from the dropdown menu. Then email us with your question and a member of our team will get back to you.
Which payment types do you accept?
We accept all major credit cards including American Express, Visa, Discover and Mastercard. We also accept PayPal, Apple Pay and Shop Pay.
Can I edit or cancel an order after it has been placed?
Orders are processed immediately and therefore may not be changed once confirmed. If you do need to modify or cancel an order, please contact us via the Get in Touch link at the top of our website as quickly as possible and we will do what we can to accommodate you.
When will my credit card be charged?
Credit cards are charged at the time of order processing.
Can I ship to multiple addresses?
At this time, we cannot ship one order to multiple addresses. Please place separate orders on thewaymakersshop.com to ship to different addresses. If you need assistance, please contact us via the Get in Touch link at the top of our website and select Contact Us from the dropdown menu.
How long will it take to receive my order?
We will begin processing your order as soon as it is received. All items ship in 7-10 business days.
Do you offer Saturday delivery?
We do not offer Saturday as a specific shipping option, but as we ship USPS, it is possible to receive deliveries on Saturday.
Do you ship internationally?
Yes. The Waymakers Shop currently ships internationally. International taxes and shipping charges apply and will be calculated at checkout.
Do you ship P.O. boxes?
No, The Waymakers Shop does not ship to P.O. Boxes.
How can I track my order?
Once your Order is processed and fulfilled, you will receive a shipping confirmation email with the tracking information.
How will my order ship?
Orders are shipped via USPS or UPS, depending on zip code/delivery location. Most orders will ship 4-7 business days from the time its processed.
What are your shipping options?
4-7 business days shipping and handling will be calculated at checkout.
When will my order ship?
We begin processing your order as soon as it is received.
What is your return policy?
We want you to be 100% satisfied with your order. If your order is damaged or incorrect, please return it within 14 days of receipt for an exchange or refund. You must return all unused and unworn merchandise in its original packaging for an exchange or refund (excluding shipping charges). Items must not be worn, washed, or altered in any way. Please contact us via the Get in Touch link at the top of our website and select contact us from the dropdown options.
Do you offer children's sizes?
Currently, The Waymakers Shop does not offer children's sizes.
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